Technical Sales Representative – Victoria

Technical Sales Representative Victoria

We are recruiting for a Technical Sales Representative to join us and represent Master Builders Solutions Australia in Melbourne and across the state of Victoria. The role is part of our Civil, Construction & Tunnelling (CCT) Business Unit and the successful candidate will become a key member of our national CCT team.

About Master Builders Solutions Australia:

Master Builders Solutions is a leading provider of advanced construction solutions globally. With our innovative products and technical expertise, we are dedicated to helping our customers achieve their goals. Join our team and contribute to the growth and success of our company.

Responsibilities:

• Provide sales support to clientele.
• Provide Technical and training support to customers.
• Manage Customer complaints and onsite issues.
• Represent Master Builders Solutions at industry events and assist with product trials and demonstrations.
• Drive product sales growth
• Work collaboratively with the wider sales team to promote the product range to maximise up-sell and cross-sell opportunities.
• Involvement with Industry people, evenings and events, including but not limited to CIA.
• Provide customer training both theory and practical.
• Liaise internally and externally at all levels as required.
• Deliver sales & profitability in line with targets.
• Maintain, update & manage SalesForce.
• Drive innovation and Sustainable growth
• Manage all account/Non account customers and enquiries.
• Promote MBS brand via trade shows/ LinkedIn/ site trial and demonstrations.
• Respond all client enquiries & technical or sales related matters within a timely manner.
• Liaise regularly with customer service to ensure sales requirements are adequately met.
• Provide regular up to date forecasting for all required products.
• Engage with customers and installation partners daily, both on-site and in offices.
• Develop and maintain strong relationships with customers.
• Provide exceptional customer service and problem-solving support.
• Liaise with the technical support team to resolve customer issues.
• Travel between sites in Melbourne and occasionally regional VIC.

Requirements:

• Outgoing personality with excellent relationship-building skills.
• Strong practical sense and problem-solving abilities.
• Dedication to customer service and building trust.
• Construction Chemical/Concrete industry/background.
• Understanding of Construction industry/processes/technologies.
• 5 + years sales experience
• Knowledge of Salesforce would be an advantage but not essential.
• Ability to work closely with a supportive team and willingness to undergo training.
• Positive outlook, good work ethic, and ability to build relationships.

Qualifications:

• University graduates keen on entering the workforce and launching a career in the construction industry are encouraged to apply.
• Trades/Construction workers interested in transitioning into sales are also welcome.
• Legal right to work permanently in Australia.

Benefits:

• Competitive compensation based on relevant experience and industry knowledge.
• Opportunities for career growth and development within a rapidly growing organization.
• Our experienced team provides training and support.
• The chance to work with innovative construction solutions and products.